Shipping policy
Processing Time Orders are processed within 1–3 business days of being placed.
Shipping Times
- United States: 5–8 business days
- International: 15–45 business days
Shipping times are estimates and may vary due to carrier delays, customs, or high demand periods.
Free Worldwide Shipping We offer free shipping on all orders, worldwide.
Tracking Once your order ships, you'll receive a tracking number via email. You can use it to monitor your delivery status.
Lost or Delayed Orders If your order hasn't arrived within 45 days (US) or 60 days (international) of the shipping date with no tracking updates, contact us at happytails3030@gmail.com and we'll investigate and make it right.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These are the responsibility of the customer and are not included in the order total.
Questions? Email us at happytails3030@gmail.com — we typically respond within 1 business day.